Your account and signing in

Signing in

Careering doesn't use passwords. To sign in:

1. Go to the sign-in page.
2. Enter your email address.
3. We email you a six-digit code. Type it in and you're in.

A code lasts 10 minutes. If a code doesn't work, choose Send a new code and use the newest email.

Getting an account

You can create a free account yourself: on the sign-in page, choose Sign up, enter your email address and type in the code we send you.

You don't need to sign up before you buy anything, though. When you book a coach or buy a course, we create your account for the email address you pay with. Sign in with that same address to see your sessions and courses.

If we say we can't find an account for your email, check the spelling, and check it's the address you used when you paid. If you haven't made an account yet, choose Create an account with this email.

What's in your account

Once you're signed in you'll find Home, Courses and Sessions down the side of the page, or along the bottom on a phone:

• Home: your next session, with its joining link, and your courses.
• Courses: the courses you have.
• Sessions: your upcoming and past sessions, the sessions you still have to book from a block, and buttons to join, move or cancel. Moving or cancelling a session

Your Profile and Account are in the menu behind your photo or initials, at the top right:

• Profile: your photo, your name, where you are, and a few lines about you if you'd like.
• Account: your email address, when you joined, your course purchases, signing out, and closing your account.

Changing your email address

Your email address is how you sign in, and it's the address your bookings are attached to. To change it, email support@careering.com from your current address and we'll sort it out.

Closing your account

To close your account, email support@careering.com from the address on your account. We'll close it and remove your personal details. Receipts stay on our books, because our accounts need them.

If you use Careering's iPhone app, you can also do it yourself there: go to Account and choose Delete my account. This signs you out everywhere and can't be undone. If you have a session coming up, cancel it first, or email us.