Help centre
How can we help?
Answers for booking a coach, taking a course and managing your account.
Getting started
What Careering is, how your account works, and how to reach us.
Finding and booking a coach
Choosing a coach, the chemistry call, what it costs, blocks of sessions, joining on the day, and keeping sessions in your calendar.
Changes, cancellations and refunds
Moving or cancelling, what happens if your coach cancels, refunds, credits, and putting things right.
Courses
Self-paced video courses, cohort courses, and Design for Tuesdays for teams.
Payments and privacy
How payment works, receipts, and what we do with your data.
Still need a hand?
Write to support@careering.com and a person from the Careering team will reply.